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      Blizzard Entertainment

      Part of Activision Blizzard

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      Customer Service Interview

      26 Nov 2025
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I interviewed at Blizzard Entertainment

      Interview

      Phone call first then interview that maybe be divided in stages, the use the STAR method which is basically you making up stuff for them to listen. This is hands down the worst interview method ever invented. Other than that they use the usual interview questions that make your skin cringe so hard you gonna scream

      Interview questions [1]

      Question 1

      Give me an example of when you were proactive and what happened
      Answer question

      Other Customer Service interview reviews for Blizzard Entertainment

      Customer Service Interview

      3 Mar 2013
      Anonymous interview candidate
      Declined offer

      Application

      I applied online. The process took 5 weeks. I interviewed at Blizzard Entertainment

      Interview

      Sent resume and cover letter online. Recruiter contacted me and set up appointment with hiring manager. Phone interview with hiring manager. Senior recruiter follow-up.

      Interview questions [1]

      Question 1

      They were all quite challenging. Mostly had to relate current job role, studies, and degrees to the current position.
      Answer question
      4

      Customer Service Interview

      5 Aug 2012
      Anonymous employee
      Cork
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 months. I interviewed at Blizzard Entertainment (Cork) in Feb 2010

      Interview

      Submission of CV and further documents via online portal. Feedback only received if considered for position, first contact is made by e-mail, asking to confirm the private phone number and a time that one can receive a call. Next step then is a brief phone interview that is used to firstly assess the language skills and ask some background knowledge of the company. After this phone interview, successful candidates may be invited for a interview in the office, travel expenses and accommodation are to be paid by the candidate. The interview there is held by usually 2 people, either Team Manager or Senior Rep. A little verbal questioning including some very general assessment of the attitude of the candidate and a written test with several work related tasks ("How would you..." "What would you...") completes the interview. Blizzard does take it´s time after this point, it may take up to 6 months to hear back, depending on the staffing needs.

      Interview questions [1]

      Question 1

      In a perfect world, where you have the tools to do whatever you want, what would you do if you get a report of a player doing X (Scam, Hacking, Cheating etc.)
      Answer question
      8