I applied through an employee referral. The process took 2 days. I interviewed at Blizzard Entertainment (Austin, TX) in Aug 2013
Interview
Easy enough, done through a staffing agency known as Randstad, not sure if they are still the ones doing it though. I am very sure everyone who was able to show up to work, got work
Interview questions [1]
Question 1
I remember one of the questions was "What video games do you play?"
I applied online. The process took 2 months. I interviewed at Blizzard Entertainment (Cork) in Jan 2016
Interview
Three inverviews, starting from customer support department representative and up to HR generalist.
I reached the final round and all three invterviews were very pleasant experience. There are no tricky questions, more of a friendly chat.
Interview questions [1]
Question 1
Seems they are more interested in getting an impression of a person, who is going to communicate with the customers. The first interview included a chat with a hypothetic "customer", who was begging to give him some epic item for free and so on.
You will definitely get a question of a sort: "you have a call from a customer, she is crying because she disenchanted her sword" or "the customer calls you and he is really angry, what will you do to calm him down?"