I applied online. The process took 4 days. I interviewed at CVS Health (Scottsdale, AZ) in May 2016
Interview
First step is to receive a phone call from their talent acquisition team based out of Boston. Once they ask you questions to make sure you qualify someone else calls you to set up an interview. This took about a week to hear back to set up an interview time and date. Once arrived at CVS, round table interview with three people, very friendly, outgoing, made me feel comfortable.
Interview questions [1]
Question 1
What was a humbling experience you've had in the past?
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.