I applied in-person. The process took 2 weeks. I interviewed at CVS Health (Union, OH) in June 2008
Interview
You must apply online, but if you want to get an interview you need to speak to the store manager in person. The interview was scripted by corporate. With a lot of "Tell me about a time when you..." type questions. None of them were particularly difficult to answer. Most of the questions focus on your integrity, honesty, character, and customer service aptitude. Only had one interview with the store manager before and an offer was extended on the spot pending a background check.
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions