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      CVS Health

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      Account Manager Interview

      2 Oct 2015
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at CVS Health

      Interview

      Worked through a recruiter, who did not seem to be very organized. She would change the interview times/days frequently after initially scheduling it with me. Then, when I asked about the location of the job, she didn't know and laughed like it was a silly thing to ask. I interviewed with the hiring manager after three weeks of the interview being rescheduled and then never heard back from the recruiter or the hiring manager. The interview with the hiring manager included typical interview questions. I believe that one of the reasons I was not offered the position was because I expressed how important a work/life balance was in my next position and according to the hiring manager, it's common that the AM's can work 50-60 hours/week.

      Interview questions [2]

      Question 1

      Describe difficult situation with a client that you had to manage.
      Answer question

      Question 2

      How do you deliver disappointing news to a client?
      Answer question
      10

      Other Account Manager interview reviews for CVS Health

      Customer Service (CSR) Interview

      3 June 2026
      Anonymous employee
      Fort Lauderdale, FL
      Accepted offer
      Negative experience
      Average interview

      Application

      I interviewed at CVS Health (Fort Lauderdale, FL)

      Interview

      Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well

      Interview questions [1]

      Question 1

      Describe a time when you had to handle a difficult call
      Answer question

      Customer Service Representative (CSR) Interview

      16 Mar 2026
      Anonymous employee
      Richmond, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026

      Interview

      The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.

      Interview questions [1]

      Question 1

      Asked about previous job experience
      Answer question

      Customer Service Representative (CSR) Interview

      26 June 2026
      Anonymous interview candidate
      Detroit, MI
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at CVS Health (Detroit, MI) in Mar 2026

      Interview

      Difficult I don’t remember because I didn’t hear back from them for months then received a denial email. I did complete the assessment and virtual job tryout. I did not get the position or a further offer

      Interview questions [1]

      Question 1

      To use the star method and talk about a time I choose the difficult thing to do
      Answer question