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      Capital One

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      Customer Service Unit Manager Interview

      10 Nov 2013
      Anonymous employee
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Capital One

      Interview

      Regular phone screening, first interview can be with one or two Department Managers or one DM And a Unit Manager, third interview with the Director

      Interview questions [1]

      Question 1

      Negative questions, such as, tell me about the time you have a big disagreement with your boss, or tell be about the time when your job was criticized, or when you had bad feedback.
      Answer question