I applied online. The process took 4 weeks. I interviewed at Capital One (Nottingham, England) in Jan 2021
Interview
2 interviews with two different people and front line manager where they ask you questions to assess fit and skills. It was a straight forward process. The two interviews were done separately and the approach of the questions were similar.
Interview questions [2]
Question 1
STAR type of question - tell me about time you were able to solve an issue with your peer?
It needs to quick and short for only about 30 minutes. You need to answer direct to the point to the employer as the allotted time is only 30 minutes per applicant.
Interview questions [1]
Question 1
Tell me about yourself
What is your weakness
How do you handle irate customer
I applied online. The process took 2 weeks. I interviewed at Capital One (Fredericksburg, VA) in July 2025
Interview
First was a phone screen asking basic questions about the job role very easy and recruiter was nice next interview was a two step first was a job fit going over the position and your resume throughly after that was behavioral interview with star format questions both interviewers very nice and willing to answer any questions
Interview questions [1]
Question 1
Tell me about a time where you helped a customer through an issue related to financial
Theyve made me depressed What a poorly designed assessment. It felt like a waste of time and now I'm left feeling incredibly disheartened and questioning its relevance.the outcome has left me feeling really down.