The process took 4 weeks. I interviewed at Capital One (Richmond, VA) in Apr 2011
Interview
Process bagan with an IQ and behavioral test. Next were a couple of job fit type phone interviews followed by an onsite "power day" that consisted of 1 case study interview and 4 job fit/behavioral interviews. I recieved and accepted an offer by the end ot the week
Interview questions [2]
Question 1
Case study based around call center and dropped calls - basically had to find the averages of the days and week
Basically using the info from the first part you had to find the breakeven point if the company invested 1million in triaining the reps to decrease the amount of transferred call from tier one to tier two
There was a relatively quick turnaround time. We went through the resume and discussed technical and non technical skills. There were time management skills questions as well. The process overall was fairly nice.
Interview questions [1]
Question 1
What platforms have you used for accounting software?
I applied online. The process took 3 weeks. I interviewed at Capital One (Plano, TX) in June 2021
Interview
I had a screening interview with the recruiter. Once they determined I was a good fit, then I had a 30 min phone conversation with who I currently report to. When they decided I was still a good fit, then I had 5 interviews with various managers, senior managers, and directors in one day. All interviews were based on the STAR method. It was very time consuming but they quickly moved with the job hiring process. I found out that they wanted to hire me within a week.
I applied through a recruiter. The process took 4 weeks. I interviewed at Capital One (Plano, TX) in July 2015
Interview
I was contacted by an internal recruiter to apply for an existing position in Plano, TX (that of IS Principal Auditor, specifically). Between that initial conversation and providing my resume, the position was filled out of the Richmond, VA office. Odd, but okay. The recruiter expressed interest in me still, continuing the recruitment process by having a phone interview with someone in the same department I would be working. It went well and I was invited in for one of their "Power Day" programs, consisting of 4 interviews - 2 job fit and 2 behavioral. During one of the behavioral ones, the interviewer mentioned my potential responsibilities as an IS Manager - Internal Audit. (This is a higher level than Principal Auditor, requiring more experience but also offering better pay.) Confused, I asked for clarification in my thank you e-mail later that day and was told I was now being considered for the Manager level position. Fast forward 3 days later when I was contacted by the recruiter. Despite having the job qualifications, I was told that there was not a business case for the Manager position and thus they could not extend an offer.
So, to summarize: 1) contacted to apply for existing position; 2) position filled in another location; 3) asked in for an interview; 4) position switched on me without notice; 5) declined for job due to business need not existing (again, for new position they changed it to).
Very unethical and deceptive hiring practices. Beware!
Interview questions [1]
Question 1
Tell me about a time when you had to be persuasive to win someone over on a decision.