Concentrix Call Center Representative interview questions
based on 24 ratings - Updated 29 May 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
59%
Applied online
Applied online
12%
Recruiter
Recruiter
12%
In person
In person
6%
Other
Other
6%
Employee referral
Employee referral
6%
Campus recruiting
Campus recruiting
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Concentrix interviews FAQs
Call Center Representative applicants have rated the interview process at Concentrix with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.2% positive. This is according to Glassdoor user ratings.
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I applied through university. I interviewed at Concentrix (Auckland, Auckland) in Apr 2024
Interview
It was nice and easy
Interview was for one hour approximately and I was asked a lot of situation based questions which I answer based on Star approach.
The whole process was around the behaviour such as how I deal in certain situations and how I handle the difficult situations and customers.
I applied in-person. I interviewed at Concentrix in Oct 2025
Interview
Firstly you need to submit your CV via their website. If shortlisted you're then requested to record video answering interview questions, complete phone interview, complete in person interview onsite at Concentrix office.
Interview questions [1]
Question 1
They asked what customer experience specifically in call centers
Se me llamó para hacer una entrevista de 30 minutos dónde se me preguntó sobre como aprendí inglés, el sueldo que esperaba y el horario que estaba esperando, para después pasar com una mánager que me preguntó cosas como mis planes de estudios, como reaccionaria bajo presión o enojo, sobre mis hobbies, etc.
Interview questions [1]
Question 1
Me preguntaron varias preguntas de cómo reaccionaria en diferentes escenarios como por ejemplo si estuviera enojada o bajo presión, así como también si preguntas personales como de estudios y hobbies.