I applied in-person. I interviewed at Concentrix (Bengaluru) in Jan 2025
Interview
Three rounds of interview acat as first round and operationa nd then hr Customer support about windows and mac troubleshoot the interview process was good asked about the MS365 clous support applicatuion
Interview questions [1]
Question 1
Customer support about windows and mac troubleshoot
Tech support virtual interview and writing assessment, English fluency typing and recorded virtual interview. It was a good experience until now I hope I can get into the next rounds.
It was fun and okay overall, but it felt repetitive after a while. The experience mainly consisted of the usual, typical call center questions, making it less engaging than expected.
Online video submission, asked a couple of questions. The most difficult part was the intensive background check that came after. But due to the nature of the work it is understandable.
Interview questions [1]
Question 1
What does good customer service look like in my opinion