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      Concentrix

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      Customer Service Representative Interview

      23 June 2017
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Concentrix

      Interview

      I applied online with Concentrix. Then I received a number of emails , the first email being a "Thank You for applying". Then I was sent an email to schedule an interview over the phone. The over-the-phone interview lasted about 25 minutes. Afterwards the interviewer proceeded to say I will be contacted with 48 hours if I was selected for hire.

      Interview questions [2]

      Question 1

      How to change the time on a fit bit.
      Answer question

      Question 2

      What is the latest version of windows?
      2 Answers
      21

      Other Customer Service Representative interview reviews for Concentrix

      Customer Service Representative Interview

      28 May 2026
      Anonymous employee
      Cape Town
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Concentrix (Cape Town)

      Interview

      Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.

      Interview questions [1]

      Question 1

      They asked if I had experience with troubleshooting different types of technical issues.
      Answer question

      Customer Service Representative (CSR) Interview

      27 May 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Concentrix

      Interview

      It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.

      Interview questions [1]

      Question 1

      How do you respond to issues with communication?
      Answer question

      Customer Service Representative Interview

      12 May 2026
      Anonymous interview candidate
      Kentucky, IL
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Concentrix (Kentucky, IL)

      Interview

      They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
      2