I applied online. I interviewed at Concentrix (Greensboro, NC) in June 2017
Interview
The interview process is fairly easy. The first interview is basically answering about 11 recorded questions in one shot. There's no redo. Then you have a 4 part assessment with a typing test included. After that, you have the final phone interview. My interviewer was very nice and down to earth. She answered any questions I had.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay