I applied online. The process took 1 week. I interviewed at Concentrix
Interview
Very easy, basic computer skills questions. If applying for work at home (WAH) position, they ask you to take a personality test, as well as a basic computer skills test (ex: How do you view items that have been downloaded to your computer) as well as a typing test. You are then asked to do the same thing but in a timed format. It's rather easy if you are at least a little computer savvy. You are then required to set an appointment for interview which will be held in a group setting.
Interview questions [1]
Question 1
How did you handle a situation where a client was not happen? What did you do to handle that situation.
I applied through a recruiter. The process took 2 weeks. I interviewed at Concentrix in May 2025
Interview
This was a horrible experience. The interview itself is easy as it is a video interview. However, what made it horrible is the fact that they sent me an email stating that I have been selected to move forward in the next steps and to monitor my email for further instructions and 10 mins later I received an email stating that I had not been selected. Due to my confusion I reached out and was told that " After the initial email was sent out they reviewed your application and decided to not to continue with the process". This was a completely unacceptable practice. I do not advise!
Interview questions [1]
Question 1
Describe a time you had to deal with an irate/upset customer what steps did you take?
I applied online. I interviewed at Concentrix (San Antonio, TX) in Apr 2023
Interview
There was no actual interview. It was a series of assessments and job simulations. Once passed you were contacted by an HR recruiter and the hiring process began. The hiring process itself was very fast, lasting approximately 5 days.
Interview questions [1]
Question 1
They asked if I was willing to commit to a training schedule without missing a day.
I applied online. The process took 3 days. I interviewed at Concentrix in June 2020
Interview
I filled out an application and submitted my resume on their site, 2 days later without an interview and an internet speed test i have been offered a position. There was no hassle, no wasted time, and all I had to do was respond to the emails and complete the tests as needed.