So most of the questions that I remembered was the Account Validation questions. This happens after you pass the online assessments. Also I was interviewed over the phone.
Tip: Be confident and believe in yourself.
Interview questions [1]
Question 1
1. Title of my favorite book and what was it about
2. Rate your English Communication from 1-10
3. Why do you want to work in Concentrix?
4. Why do you want to be a call center?
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay