I applied online. The process took 2 weeks. I interviewed at Concentrix (New Westminster, BC) in Dec 2019
Interview
Fairly easy phone call and then a few online assessments. They did a background check to confirm where you are residing you need to have valid ID with current address. Not very stressful and HR seemed laid back.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay