I applied in-person. I interviewed at Concentrix (Eastwood, MI)
Interview
CCNA knowledge should be learned and skills for certification requirement. They ask for more skills like really more skills and not just usual skills. Something extraordinary skills. Skills that was never been seen before or yet an outstanding skills. Skills is the best front for interview and that is why it's the best in giving answers for interview. Interview in such company should not be neglected, it should be serious and you should study hard first before sabak in interview.
Other Tech Support interview reviews for Concentrix
Apply-Brief Skills Assessment(Personality tests and number matching)-Job-specific assessment(computer literacy,svar spoken English, typing, and email writing test)-Phone call Interview(The interviewer asked me about basic customer service/tech support questions. The interviewer was really good, listened to my answers without interruption)
I applied online. I interviewed at Concentrix (Toronto, ON)
Interview
The process is easy overall just score good on there basic tests, the overall process is time consuming, and always when given a choice for interview try to select the most closest date they have batches of hiring and might not hire later
Interview questions [1]
Question 1
Scenario based question like if customer is angry how will you handle the customer
Couple of assesment and then 2 rounds of virtual interview. First round lasted for one hour. General questions easy to answer In the second round/final round more situation based questions.
Interview questions [1]
Question 1
Tell me about yourself. Tell me about a difficult customer