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      Concentrix

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      Customer Service Agent Interview

      11 May 2022
      Anonymous employee
      Berlin
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Concentrix (Berlin) in Apr 2022

      Interview

      First I had 2 calls with different recruiters asking the same questions, then I got English language test assessment plus some tasks and another call with Team Leader. I got an offer in 3 days after that, total around 1 month

      Interview questions [1]

      Question 1

      Do you have customer support experience?
      Answer question

      Other Customer Service Agent interview reviews for Concentrix

      Customer Service Agent Interview

      26 Jan 2026
      Anonymous interview candidate
      Southfield, MI
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Concentrix (Southfield, MI)

      Interview

      Attended 3 Interviews . The interviewers were very kind , they asked questions that were easy to relate with and were patient with me . They provided feedback of the interview

      Interview questions [1]

      Question 1

      What do you bring to the team
      Answer question

      Customer Service Agent Interview

      10 Dec 2025
      Anonymous interview candidate
      Bogota, Cundinamarca
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Concentrix (Bogota, Cundinamarca)

      Interview

      Fue grupal, preguntan sobre tus experiencias y te explican la oferta laboral, los términos, salarios y si estás de acuerdo, después hacen algunas preguntas en inglés, que van variando según tu perfil o la información que hayas dado

      Interview questions [1]

      Question 1

      Experiencias anteriores, cuantame de ti etc
      Answer question

      Customer Service Agent Interview

      4 Dec 2025
      Anonymous employee
      Yogyakarta, Yogyakarta
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Concentrix (Yogyakarta, Yogyakarta)

      Interview

      “Nice, good, and smooth overall. They contacted me quickly and handled the entire interview process efficiently through an online call. The communication was clear, the steps were fast, and I ended up getting hired almost immediately after the interview.”

      Interview questions [1]

      Question 1

      How you handle customer inquires or problems?
      Answer question