I applied online. The process took 2 days. I interviewed at Concentrix (Logan, OH) in July 2015
Interview
I received a first interview over the phone with some basic interview questions and was then told they would like to offer me a second interview. I had a second interview where I answered technical questions and answered questions depicting how I would handle different scenarios.
Interview questions [1]
Question 1
How in the past did you handle an irate customer?
If a customer called with a computer that would not turn on what would you suggest?
Also different question about Mac OS requirements.
I interviewed at Concentrix (Bogota, Cundinamarca)
Interview
Was really fast process had 2 different interviews where they asked questions about yourself and experience. They want to know your english level and also its not necessary to have previous experience
Interview questions [1]
Question 1
Previous experience How did you learn english What would you manage difficult customers
I applied online. The process took 1 week. I interviewed at Concentrix in Dec 2021
Interview
Straightforward. Asked me about my experience and how I organize my workday. The interviewer was very fair and honest about the role I was applying for. I really appreciated that because I didn't take the job expecting something different.
Interview questions [1]
Question 1
How do you organize your day while working remotely?
I applied online. The process took 4 days. I interviewed at Concentrix in Jan 2021
Interview
One half hour standard interview followed by a telephone call role play interview. The first interview was focused on my past experience and how it may be applied to the role on question. The purpose of the second interview was to assess the clarity in your voice and how your phone etiquette is.
Interview questions [1]
Question 1
Q. What are the personal qualities that you can bring to this company?