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      Concentrix

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      Customer Service Representative Interview

      26 Sept 2015
      Anonymous interview candidate
      No offer
      Negative experience

      Other Customer Service Representative interview reviews for Concentrix

      Customer Service Representative Interview

      28 May 2026
      Anonymous employee
      Cape Town
      Accepted offer
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Concentrix in Aug 2015

      Interview

      I answered every question correctly due to my technical background. The interviewer was rude. She said I had five seconds to answer each question and did not allow for me to ask any questions at the end. I answered each question within the time frame given then she released the call by saying I will forward your responses to human resources and have them contact you within two days. I had to contact them directly after seven. They told me I passed all the assessments but they will not be moving forward.

      Interview questions [1]

      Question 1

      What is an Ethernet cable? What is an app? Does streaming require you to download a program? What is a USB stick? Define URL.
      Answer question
      12
      Positive experience
      Average interview

      Application

      I interviewed at Concentrix (Cape Town)

      Interview

      Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.

      Interview questions [1]

      Question 1

      They asked if I had experience with troubleshooting different types of technical issues.
      Answer question

      Customer Service Representative (CSR) Interview

      27 May 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Concentrix

      Interview

      It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.

      Interview questions [1]

      Question 1

      How do you respond to issues with communication?
      Answer question

      Customer Service Representative Interview

      12 May 2026
      Anonymous interview candidate
      Kentucky, IL
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Concentrix (Kentucky, IL)

      Interview

      They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
      2