I applied online. The process took 3 weeks. I interviewed at Concentrix (Arizona City, AZ) in Feb 2024
Interview
Wasnt too bad. boring byut ok. Was easy and quick. When i started working, i decided it wasnt for me. the training is not good and they throw you into calls with no practice
Interview questions [1]
Question 1
As a customer service representative give me an example of a time when you set a goal and were able to meet or achieve it
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay