I applied online. The process took 2 weeks. I interviewed at Concentrix (Ottawa, ON) in June 2025
Interview
Went through, a video interview first, where I had to record myself answering questions in two languages, then phone call with recruiter, phone call with hiring manager, after that I sat for a Teams interview to demonstrate that my home office respected company guidelines for remote work, and to answer some more questions.
Interview questions [1]
Question 1
Tell me about a time where you had an upset customer, how did you handle the interaction?