Technical Support Engineer applicants have rated the interview process at Dell Technologies with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 86.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 2 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Dell Technologies overall takes an average of 23 days.
Common stages of the interview process at Dell Technologies as a Technical Support Engineer according to 2 Glassdoor interviews include:
Phone interview: 20%
Background check: 20%
Skills test: 20%
Personality test: 10%
Group panel interview: 10%
IQ intelligence test: 10%
Presentation: 10%
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I applied online. I interviewed at Dell Technologies
Interview
The Dell Technologies Technical Support Engineer interview typically involves screening by a recruiter, technical assessments, technical and behavioral interviews, and culminates in a final panel interview before receiving an offer.
Interview questions [1]
Question 1
Tell me about yourself and your previous experience as technical support engineer
Good technical asks i like that question you can try out nic eto see you see you on onboarding process hello sir what's update regarding the follow up bring the update as soon as possible I waiting long time
It was quite candid, asked about projects. Asked whether I am comfortable in working in night shift. Gave a complete scenario based question of a tech support, mentioned about customer empathy
I interviewed at Dell Technologies (Gurgaon, Haryana)
Interview
Very smooth interview process. The interview process was smooth, well organized, and professional. Communication was clear, interviewers were respectful, and each stage felt structured. Overall, it was a positive, efficient, and welcoming experience.