I applied through other source. The process took 2 days. I interviewed at Embassy Suites (Fort Worth, TX) in Mar 2009
Interview
Phase 1: Phone interview with scenario questions.....what would you do if you had a long line in the lobby and etc.
Phase 2: Interview between you and 3 managers. Questions shot at you left and right. some of them relevant some of them really irrelevant
Interview was rather difficult for it being a hotel job
Be prepared for a strange interview
I applied in-person. The process took 3 weeks. I interviewed at Embassy Suites
Interview
The interview process was quick and to the point. I was shown around the front desk area where guest are checked in and also given a tour around the hotel. I was asked general customer service questions.
I applied in-person. The process took 2 days. I interviewed at Embassy Suites
Interview
Basic questions. Just went over my resume and asked questions about my previous jobs and how I handled certain situations in those previous jobs. Then asked why I wanted to work as a Front Desk Agent.
Interview questions [1]
Question 1
Basic interview questions about my resume and experience
called in for an interview and met with front desk manager. He asked basic customer service oriented questions and how I would handle a difficult situation/guest. Make sure to have examples ready for different scenarios and how you have handled a difficult customer in the past.
