I applied online. The process took 2 weeks. I interviewed at Embassy Suites (Sacramento, CA) in June 2015
Interview
It threw me off a little when I receive an email inviting me to do an interview through an app. I thought I completely tanked it but about 2 weeks later I received a phone call from HR inviting me to come in for a face to face interview. The night manager interviewed me. It went really well. He told me about the company, himself, and why he loved working there.
Interview questions [1]
Question 1
Tell me about a time in your day to day life where your routine was completely thrown off and how did you handle it?
I applied in-person. The process took 3 weeks. I interviewed at Embassy Suites
Interview
The interview process was quick and to the point. I was shown around the front desk area where guest are checked in and also given a tour around the hotel. I was asked general customer service questions.
I applied in-person. The process took 2 days. I interviewed at Embassy Suites
Interview
Basic questions. Just went over my resume and asked questions about my previous jobs and how I handled certain situations in those previous jobs. Then asked why I wanted to work as a Front Desk Agent.
Interview questions [1]
Question 1
Basic interview questions about my resume and experience
called in for an interview and met with front desk manager. He asked basic customer service oriented questions and how I would handle a difficult situation/guest. Make sure to have examples ready for different scenarios and how you have handled a difficult customer in the past.
