I applied through an employee referral. The process took 2 weeks. I interviewed at H&M (New York, NY) in Apr 2016
Interview
I received a call for a phone screening, before actually getting called for a group interview. The recruiter describes they're company and gives you a better understanding of the position. I was a little nervous but the overall feel of H&M is really a team effort in bringing the best customer service, and fashion available on a good budget. Review the 7 values and just be yourself. Show them your style that you embody the values of they're company and can be an asset and definitely want to grow.
Interview questions [1]
Question 1
Asked for scenarios where you had to give a bad report to management, what would you do?
Also asked about different scenarios according to your job history, demonstrating your responsibility, communication skills etc.
I applied online. I interviewed at H&M (Dundalk) in Mar 2026
Interview
It was lovely, very interactive. Getting to meet new people, seeing the H&M store was really nice. The supervisor was really professional and warm. First we got to know each other, then did a question and answers round with everyone, situation based, customer service based, questions to display your skills etc, talking about H&M values and then we had a group task, to come with a outfit based on the provided situation.
I applied online. I interviewed at H&M (Brighton, England) in Jan 2026
Interview
Group interview, asked us questions like what's our hobbies and why do we want to work at H&M. We then had to work in pairs to choose the importance of certain scenarios that we may come across. We then were given a scenario in a group and had to go around the shop and choose an outfit suitable for that scenario. We ended the interview being asked two random questions about the brand or anything in general.
Interview questions [1]
Question 1
Name a time where you had to make a job easier in order to complete it.