I applied online. The process took 1 day. I interviewed at H&M (Chicago, IL) in July 2013
Interview
I applied online and received a call from a hiring manager about two days later. After the phone interview, I was asked to attend an Assessment Center (group interview). I walked into the very modern and most definitely Ikea decorated office and was created by a hiring manger. She gave me a sticker with my name on it and an paper application. I then sat in a lounge are with the seven people that I would soon interview with. We were all called into a room where we were given details about the company and the position. We were asked a lot of personality related questions i.e. "What time period would you like to travel to?" Most people answered the 80's and I have no clue as to why. We were then split up for personal interviews. The personal interviews included standard office/customer service position questions. Why do you want to work here? Tell me about a time you had to deal with a difficult customer. Finally, we were all grouped together again to do a group activity. In this activity, we were asked to build a house out of legos together following specific instructions. All the while, we had to pass a ball between all of us.
The interview process was fine, they were able to be flexible with timing and all took place remotely. Interviewers were nice and made you feel comfortable. Job was offered via a separate call
I applied online. The process took 3 weeks. I interviewed at H&M
Interview
The interview process started with a short email prompt sharing a customer service experience you've had. It was basically used to gauge how well you are with grammar and customer experiences. I was then invited to have a 30 minute video call with the recruiter to discuss the role and my background.
After that went well, I was invited for an hour long in-person interview. The first part was a traditional interview with of the managers and the second part was a written portion where you had to respond to mock customer complaints. Again, it gauged proper use of grammar and customer resolution practices.
Interview questions [1]
Question 1
Have you ever dealt with a difficult co-worker? If so, how did you overcome differences?
I applied online. The process took 2 weeks. I interviewed at H&M (Barcelona)
Interview
Hay dos entrevistas. Una es telefónica, donde te explican el puesto y les comentas tu experiencia laboral. La otra es online y la realizan trabajadores del área, las preguntas son especificas sobre el puesto de trabajo.