I applied online. The process took 2 weeks. I interviewed at H&M (New York, NY) in Jan 2016
Interview
Applied to about 4 different locations (this helps because I got a call back from 2) first contact was a telephone interview about 2 weeks after applying, pre screen asked why I chose tha company brief work history how I would handle conflict with coworkers. Got told on the spot to Come in next day for face to face, the face to face was a group interview basically same questions as telephone interview just more in depth about how you handled issues with customers and what you contributed to your last company if you made any suggestions that helped them grow. Got a call the next day for another group interview consisting of hands on group work... (Dress comfy). Got a call 1 1/2 weeks later but was told over the phone that I was hired and to bring all neccessary documents. At that point they asked how you felt about the interview process discuss your pay and availability and give you your employee hand book. Overall it was very refreshing to be apart of an interview process that truly want you to be your self be friendly talkative and open minded you will defiantly get the job because these are their core values and if that is not that type of person you naturally are than I'm sure they will see right through you good luck
Interview questions [1]
Question 1
Name a time you had to be creative due to lack of resources or name a time you had to multitask .. What was the result?
It's a group interview and in mine there were x4 other people. We introduced ourselves and got split into teams to complete a task on their values. Then we were split into different teams and were given a hypothetical customer who wanted help with their outfit - we had to create an outfit accordingly therefore roamed around the store to find clothing items that fit the brief. Afterwards, we explained why we chose those clothes and then were asked x2 competency-based questions.
Interview questions [1]
Question 1
Why do you want to work at H&M? Tell me x3 things about yourself. What does fashion mean to you and what is your fashion style?
Engaging and interactive, having opportunity to engage with managers and customers at the same time. Actual sit down interviews were fairly brief/in groups with opportunity to shadow during business hours.
Asked general questions about the company, what I liked etc. Also asked when I worked in a team/examples of previous times I showed teamwork. Make sure to do research on company!