I applied online. The process took 2 weeks. I interviewed at H&M (London, England) in July 2025
Interview
There’s a group interview where they get you into two small groups and you answer questions as a group. We did an icebreaker to start with and then they asked us why we want to work at H&M. They go through the companies values and ask how you could demonstrate those skills with customers or employees. Then they ask you what the best and worst part of working there would mean for you.
Interview questions [1]
Question 1
What excites you the most about working at H&M and what are you most worried about?
"The interview process went smoothly and I felt confident in my answers. I made sure to mention my customer service experience and I felt I connected well with both the interviewers and the other candidates in the group."
Asked general questions about the company, what I liked etc. Also asked when I worked in a team/examples of previous times I showed teamwork. Make sure to do research on company!
Ok nothing crazy they just asked me who you are and why do you want the job. Besides that nothing else. Smooth process too. And also you had to come prepared to tour around the area with the hiring manager and he would ask you questions about what would you do in x scenario