I applied through a staffing agency. The process took 2 days. I interviewed at H&R Block (Kansas City, MO) in July 2012
Interview
Interviewed and was hired on as a temp. Had to complete 2week training and pass test. Interviewed with contractor and hired by them before becoming block employee. Did not directly deal with block personnel.
Interview questions [1]
Question 1
Name a time when dealing with difficult person how did you handle it? Name an accomplishment you are proudest of
I applied online. I interviewed at H&R Block (Niagara Falls, NY) in Jan 2025
Interview
Applied on line and received a phone call inviting me to a on site interview. The interview questions were very simple and a friendly conversation. The interviewer was dressed in comfortable total unprofessional attire.
easy, most of the questions are asked by behavior questions, such as how do you deal with angry customer.
you only interview with 1 manager and it's only about 1 hour then you will hear back almost immediately.
It seemed very informal and like they were desperately getting someone to fill a temp position. They were at least very straight-forward with what the position entailed. They told me how many hours to expect and when the position would end.
Interview questions [1]
Question 1
How comfortable are you taking multiple phone calls?