Why Harrods?
Name a time where...(teamwork, leadership, overcoming a challenge, taking on criticism, changing something that wasn't working)
What about your current role would make you a good fit for this role?
How do you deal with customers? Particularly difficult customers?
(I was told beforehand by the recruiter to study the Harrods Values, so I had a list of notes which matched by experience and skills to these values - I would highly recommend doing this!)