2 stage interview process with different people. 1 in the office and 1 on teams. Mainly asked competency based questions around sales and customer service around 30 minutes per interview.
Interview questions [1]
Question 1
How do you manage a client that has had a poor experience in the past?
It was a good process. fairly straight forward to understand and the people were friendly and clear. asked general questions like why the firm, why recruitment, tell us about yourself etc.
I applied through a recruiter. The process took 5 days. I interviewed at Hays (Rio de Janeiro) in Oct 2025
Interview
Duas etapas: entrevista inicial com recrutadora da Consultoria Hays, em seguida entrevista com recrutadoras do cliente.
A consultoria não retornou com o feedback final, o que ocasionou frustração.
É importante que os feedbacks finais sejam passados aos candidatos.
Interview questions [1]
Question 1
Sobre a minha experiência com recrutamento e seleção.
Teams call. Then they invite you into the office, tell you about the company. Tell you how they value DEI and other initiatives they do then Q&A with a director, then 3 role plays. The process is not difficult but it isn't a real interview they hold them to test the market and see what the candidate market is like. They might also do them to keep their existing recruiters on their toes and maybe also to just collect data.