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      Hilton

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      Top companies for "Compensation and Benefits" near you

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      Marriott International
      3.6★Compensation and benefits

      At Home Customer Service Interview

      1 Apr 2016
      Anonymous interview candidate
      Dallas, TX
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Hilton (Dallas, TX)

      Interview

      Video interview was on my own time. Tey contracts me the very next day after I submitted my resume application. The questions all took a total of about 20 minutes. However the interview that asked me questikns I had to record myself took a total of about 3-5 minutes of 5 questions. The rest of the questions are asking about times and hours available, also questions about computer knowledge ie. Modem, email, Internet connection etc.

      Interview questions [3]

      Question 1

      They asked me to tell about a time I made a mistake
      Answer question

      Question 2

      They asked how I would handle a customer that used a 3rd party and was unable to recovery points because of it...
      Answer question

      Question 3

      Then they asked how did I come up with my response to the previous question.
      Answer question