Front Desk Receptionist applicants have rated the interview process at Hilton with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 76% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Hilton as a Front Desk Receptionist according to 2 Glassdoor interviews include:
Presentation: 50%
One on one interview: 50%
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I applied online. I interviewed at Hilton in Feb 2020
Interview
Did three interviews for three different hotels. Different questions, both personal and job related. Didn’t feel like an interview at all, more like a conversation between two workers. Kind and serious people.
Interview questions [1]
Question 1
They asked me about my previous experiences and tested my language skills.
It was simple and easy. I had 2 interviews and they both went extremely well. I was told to wait for an email in 2-3 days. It took 2 weeks and me emailing multiple times to reach back out. I received an email later that they filled the position with someone else who was certified in their system. They never mentioned needing certifications in the system they used at all which was a bit upsetting considering both managers were very positive about the interview. Nonetheless it was an easy interview, they ask about experiences and scenario questions. I don’t appreciate the lack of communication with HR and management so perhaps it is a blessing in disguise.
Interview questions [1]
Question 1
Explain your experience and multiple scenario questions: explain a time when you dealt with a difficult customer.
I applied through other source. I interviewed at Hilton
Interview
I have all the qualities of the post of front desk receptionist because i have experience in this field i have three years of experience in front desk administration in wrap arts , marathonq tech solutions ,knox groups
Very easy! Interviewer was kind and allowed for an open conversation. I felt that every question asked was relevant and I enjoyed getting to know more about the position. Would recommend.