Hilton Full-Time Customer Care Associate - Remote interview questions
Updated 27 Mar 2017
based on 1 rating
Difficulty
Average
Experience
Very positive
How others got an interview
100%
Applied online
Applied online
Interview search
1 interviews
Hilton interviews FAQs
Full-Time Customer Care Associate - Remote applicants have rated the interview process at Hilton with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 76% positive. This is according to Glassdoor user ratings.
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I applied online. I interviewed at Hilton (Amarillo, TX) in Mar 2017
Interview
The process was over the computer with your recorded answers. This was a first for me, and a little intimidating. But all in all, it was fairly easy. They were basic interview questions, and if you go through the practice questions, and feel comfortable with them, you will do fine.
Interview questions [1]
Question 1
When was a time that you had to deal with a unhappy or hostile customer, and what was the outcome?