The first interview is a cold, recorded video process with absolutely no one from HubSpot on the other end. This should show candidates from the get-go that HubSpot employees can't be bothered with their interviewees. Not only is this interview process awkward, but there's no one there to offer help if something goes awry. This was the case for me. I was way over qualified for the position, but still spent hours preparing for the interview as any interviewee who cares about a company or position does. Turns out, it would all be for not. As soon as I pressed the button to start the video interview, my new neighbor started drilling on the wall right next to me, totally overpowering my voice and completely throwing me off. You're only given mere seconds to answer the two questions and I already pressed the start button right before the drilling, so I had no way to stop the tape from rolling. There was nothing I could do to pause the interview till the noise subsided or to fix my recording once finished. There was no one on the other end to re-ask my question or to tell me it wasn't a big deal and give me another chance to answer. Naturally, I reached out to the video interview program's support, who quickly replied and told me to reach out to HubSpot. I reached out to the hiring manager and got her OOO. As instructed by her OOO, I reached out to the hiring manager's boss, and also received that woman's OOO. This was the Friday before Labor Day Weekend. The boss reached out a few days later and tried to help, but didn't understand how the program worked so nothing was resolved. The actual hiring manager, she never responded to my plea for help. That is, unless you count the automated rejection letter. The hiring manager couldn't even respond to my message before telling her system to reject me. Won't ever apply to this hypocritical and unemphatic company again, and will be advising my network to do the same. A lack of empathy of this magnitude should not ever be tolerated, but particularly in the state of society right now and by a company that preaches their so-called empathy and culture.