I applied online. The process took 1 week. I interviewed at Intuit (Muncie, IN) in Jan 2013
Interview
It was a brief interview that was pretty basic. They inquired about call center experience, and availability. You don't need to know the software because their training is fully comprehensive.
Intuit interview process starts off with simple tech and behavior test; that test your first step actually getting interview. Once you're in the interview the interviewing person uses a STARs approach to ask questions. These questions arrange from how you handle certain situations in the office to how you assisting customers.
Interview questions [1]
Question 1
There wasn't any particular question that was difficult.
I applied online. The process took 1+ week. I interviewed at Intuit
Interview
I loved my onboarding process. It was very quick and to the point. Everything took a week and a half to complete including my background check. I started off with a phone interview followed by a test. I then had a final phone interview with two managers before receiving my offer. I loved that the whole thing was done via phone. It made me feel as if they were truly listening to what I was saying and not hung up on how I was dressed, what I looked like etc.
Interview questions [1]
Question 1
I was asked general questions for a position of this nature and did not see any of the questions asked as difficult or unexpected.