The process took 4 days. I interviewed at J.P. Morgan in Mar 2011
Interview
I applied for the bank on thursday got a call saturday to come in monday to interview. when arrived It seem normal to me actually i felt very comfortable answering the typical questions a customer service job would consist of "Tell me about a time you had a difficult customer? how did you handle the situation ? what was the outcome?" what is good customer service to you? why chase? on a scale of 1 to 10 how bad do you want this position? is any one really going to say anything below 10? after the interview was done i was told i would hear a response within a week or so. a few days later i got one of those cannot reply back emails stating thank u for your interest but the position was filled.
- With hiring Manager in her office. Asked questions about goals and why I wanted to work for Chase. She was very nice and I believe she is still the manager of that Chase branch.
I applied online. The process took 3 weeks. I interviewed at J.P. Morgan
Interview
The interview covered customer-related questions and my past experiences, such as handling difficult customers and workplace challenges. They also asked about part-time availability, commuting, and flexibility with extra hours, overall it is an easy interview.
Interview questions [1]
Question 1
Tell me about yourself
Tell us about a time you had to ask one of your supervisors for help.
Pretty standard interview process. It started with a short phone call, asking about yourself and why you wanted to work there. Then another phone call or zoom going more in-depth about your skills and explaining the role to see if you would be a good fit.
