It was very comfortable and accommodating. It was a casual setting where they really get to know you to see if you're a good fit for customer service. They were also very entertaining to my questions regarding the position.
I applied online. I interviewed at KFC (New York, NY) in Jan 2021
Interview
questions were straightforward, starting with why I wanted to work at KFC and what I thought good customer service looked like. I explained that I enjoy working with people and am good at staying calm in busy situations. The manager also asked about my availability and how I would handle an upset customer, to which I gave specific examples from past experiences. Toward the end, I asked a couple of questions about the training process and opportunities for growth, which seemed to impress them. The manager ended the interview by thanking me and saying they'd get back to me within a few days, which made me feel optimistic about the opportunity.
Interview questions [1]
Question 1
During my KFC interview, I was asked why I wanted to work there, to which I highlighted my interest in teamwork and providing great customer service. They asked how I’d handle difficult customers, and I explained my calm and problem-solving approach. Other questions focused on my availability, how I work in a team, and how I’d prioritize tasks during busy shifts. I emphasized my adaptability and willingness to learn. At the end, I asked about growth opportunities and training, which showed my enthusiasm for the role. The experience was straightforward and conversational, making me feel comfortable throughout.