I applied online. The process took 5 weeks. I interviewed at Kaiser Permanente (Sacramento, CA) in Mar 2011
Interview
the interview was easy, they had you read a scenario that was a bit difficult, and you had to write what you would do, then it was reviewed by manager who interviewed you, then basic interview questions. This was after passing the computer test
Interview questions [1]
Question 1
If you had a caller that had a language barrier what would you do?