Kaiser Permanente Reviews
Updated 3 Dec 2023

Found 12,829 of over 15K reviews
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Excerpts from user reviews, not authored by Glassdoor
- "Great benefits and they work with my schedule while I am in school applying for my RN." (in 2644 reviews)
- "Impossible for them to adequately represent you when they have the same supervisor you do and managers have access to 100% of your calls." (in 311 reviews)
- "Company does not give you access to the vacation and CE time off that you have earned." (in 161 reviews)
- 5.0FEATURED REVIEW6 Mar 2023Licensed Vocational Nurse (LVN)Former EmployeeFontana, CA
Pros
Pay Vacation Overtime Management Health insurance
Cons
No cons good company to work for
- 4.01 Nov 2021Pharmacy AssistantCurrent Employee, more than 8 years
Pros
Helping people with medications and being able to get to know your patients better.
Cons
Customer service, hard to deal with people's health issues and medication problems.
- 3.025 Oct 2020Technical LeadCurrent EmployeePerth, Western Australia
Pros
Ok to be interested in hotel
Cons
Nothing is more than a year
- 4.09 Sept 2015Program ManagerCurrent Employee, more than 3 yearsPortland, OR
Pros
Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.
Cons
Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.
284 - 3.07 Oct 2023Senior IT ConsultantCurrent Employee, more than 10 yearsOakland, CA
Pros
Depending on your role, you may be able to make a decent salary (not great) but decent and work life balance. Great pto benefits
Cons
If you’re not in a directorship or senior manager position and live in California, you won’t get paid enough to live a quality lifestyle . Many employees end up moving out of state to keep job stability as opposed to leaving KP for better pay. The pay is very low compared to other companies Projects take years to complete Unnecessary amount of meetings Depending on what kind of projects you are working for in the Org, you may end up having to work around the clock Way too many people at the leadership level and not enough people to get the actual work done Major disconnect between senior leadership, the work being done and the work that is possible given the money they are not willing to spend As a result , the work culture has become stale and toxic A lot of unhappy stressed out people who hate their jobs are who you interact with daily and you will end up hating this more than anything else
2 - 4.024 Nov 2023Research AssociateCurrent EmployeeLos Angeles, CA
Pros
Management can be hit or miss. I've had terrible, micro-managers who were me superiors, but also had lovely, hands-off managers. I've also had in-between project managers that want to know every little thing you are doing. Also: the healthcare benefits are great!
Cons
PTO is not great at all unless you've worked here for 10 years or more. You get "sick" time but they tap into 3 vacation days first before using your sick time. By the time you have a sick day, you are required to give a doctor's note to use it. Basically, you never use it. You accumulate about 14 hours a month you first year, then 17 hours a month years 2-5. Not that great. Additionally, in research department we work with nurses who work four 10-hour shifts. We work together. However, research associates cannot. I don't think it's fair, personally.
- 2.027 Sept 2023Licensed Vocational Nurse (LVN)Current Employee, more than 5 yearsParkway-South Sacramento
Pros
-Love my co-workers -Flexible schedule
Cons
-Poor management -Lack of training -Short staffed -Poor communication btwn management -Unrealistic expectations -Distrust upper management and senior leaders
- 2.08 Nov 2023Medical AssistantFormer Employee, more than 10 yearsDenver, CO
Pros
Union/steward representation (if you like unions), seniority, benefits, ability to bid on jobs in other depts after 6mons (if you don't like your job)
Cons
Pt complaints of feeling like an 'assembly line' have been a long-time issue, it's quantity over quality every time. PC dr's have 4-6 pt's every hour, are allotted MAYBE 7mins to connect with their pt & that time is spent with their face in the computer, charting so they don't peeve the upper masters. 'Do more with less' has been the motto for its employees for a long while. Employees also call the job 'golden handcuffs', used to pay great & awesome benefits (nearly/free under union contract). When contractual time rolls around, we always get to see just how much KP does NOT care about their employees, or pts for that matter.
1 - 5.03 Dec 2023Security EngineerCurrent Employee, more than 8 yearsDenver, CO
Pros
The team and people are nice and laud back. No drama so far and flexible hours. Just get your work done.
Cons
Work could be more exciting and company could fix more security issues here and there.
- 1.03 Dec 2023Staff RNCurrent Employee, more than 3 years
Pros
Low insurance cost if you have a family
Cons
Nurses just thrown there despite lack of training and short staff. Favoritism, bullying and harassment at work. HR and Manager don't protect you, they work for the company and not supporting employees. Work for 3 years no raise at all.
Kaiser Permanente Reviews FAQs
Kaiser Permanente has an overall rating of 3.9 out of 5, based on over 14,562 reviews left anonymously by employees. 71% of employees would recommend working at Kaiser Permanente to a friend and 64% have a positive outlook for the business. This rating has been stable over the past 12 months.
71% of Kaiser Permanente employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Kaiser Permanente 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.