Phone interview: Introduction, what interested you in this role and basic technical support questions. Interview: Introduction, How do you handle customers who are not satisfied. How do you handle pressure with the customers. Basic Javascript programming questions which may not be used at work. Listening, Speaking skills are tested in the interview. Overall process was structured, but it takes around 3months. Mississauga, Canada Pros: Good Company, Good Pay, work from home benefit. Cons: Less growth, process delays in work