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      Customer Success Agent Tier II Interview

      10 Jan 2020
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Salesforce (New York, NY) in Jan 2020

      Interview

      It was a smooth process. All my interviews were scheduled like clock work and also via video calls I did not have to go to salesforce offices. This was a referral. The interviews were thorough and good. They focused on my technical knowledge as well as me .i was happy with the process.

      Interview questions [1]

      Question 1

      what is lifecycle of crm
      Answer question

      Other Customer Success Agent Tier II interview reviews for Salesforce

      Customer Success Agent Tier II Interview

      28 June 2017
      Anonymous interview candidate
      Hyderābād
      Declined offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 months. I interviewed at Salesforce (Hyderābād) in Apr 2017

      Interview

      I applied for Customer success agent tier 2 at Salesforce Hyderabad location through internal reference. I know that Salesforce is one of the best companies to work for so I was really looking forward for this opportunity. But the interview went on for more than 3 months. I am really fed up with the interview process and the recruitment team. I completed my last round a month ago which was Director's round of interview. Since then I am waiting for them to revert back. They boost about being lightning fast and customer centric. I expect them to encourage their recruitment team to imbibe these values. They don't revert and post repeated follow ups all I get to know is that they are still evaluating. Seriously, 1 month after all rounds and still evaluating. I am ok if you tell me that I am not selected but please provide a feedback at least.

      Interview questions [1]

      Question 1

      Basic Salesforce config questions
      Answer question