Salesforce Reviews | Glassdoor.com.au

Salesforce Reviews

Updated 15 June 2018
3,768 reviews

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4.3
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Approve of CEO
Salesforce Chairman and CEO Marc Benioff
Marc Benioff
2,822 Ratings

3,768 Employee Reviews

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Pros
  • "Work/life balance is not perfect but a big step above other companies I have worked for" (in 279 reviews)

  • "Salesforce is a great corporate citizen with their 1-1-1 pledge" (in 118 reviews)

Cons
  • "Work/Life balance is difficult at times" (in 201 reviews)

  • "Fast-paced environment means that there can be an overwhelming number of firedrills" (in 77 reviews)

More Pros and Cons

  1. "Business Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time

    Pros

    Fast-paced environment
    Fun culture
    Market leader

    Cons

    Type of metrics aren't strategic


  2. "Director, Platform, EBU, A/NZ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Director in Melbourne
    Current Employee - Regional Sales Director in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 3 years)

    Pros

    Great people, values, learning, experience and remuneration.

    Cons

    Lots of options to pursue, so need to be very disciplined with your time.

  3. Helpful (7)

    "Sales has very high turnover and impossible growing targets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Sydney
    Current Employee - Sales in Sydney
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 3 years)

    Pros

    Great location, amazing benefits (health, gym, volunteering, shares), great leadership in US, jobs outside of sales seem great, lots of events and you will learn an lot

    Cons

    Very unfriendly, uncaring sales environment in enterprise sales - sink or swim attitude, don't care about customers just want to make the numbers and grow. Treat sales people like dispensable soldiers, hire 100, lose 50 hire another 100 - people arrive and just disappear a few months later, some only last a few months. Many of the leaders come from Oracle. Not many people make commission - targets are very difficult to achieve.

    Advice to Management

    Care more about your customers, high turnover of account managers just makes it a worse experience for them. Promote more women into sales management.


  4. Helpful (1)

    "Ohana"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time

    Pros

    Employees are spoiled by the best conditions to work in Australia. Offices, food, volunteering time off, top health insurance, wellness benefits

    Cons

    high pressure results driven environment. Salesforce isnt the fastest growing software company by accident

    Advice to Management

    remain focused on people and the growth will continue


  5. Helpful (1)

    "Not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Salesforce full-time

    Pros

    Flexible hours, health insurance and general perks

    Cons

    If you're looking to work in a 'start up' environment then this isn't for you. Very corporate, similar to a bank.


  6. Helpful (1)

    "Get on board the rocket ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ECS Account Executive in Sydney
    Current Employee - ECS Account Executive in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Employee benefits are like nothing I’ve ever seen and everyone is so on board with the company culture and vision. You also get access to an almost infinite amount of resources/support to succeed - from management teams and specialists, to an open calendar of enablement sessions to sharpen the saw.

    Cons

    With great benefit, comes great expectation. The targets are always increasing, while territory sizes are decreasing - although with the growing arsenal of products to sell (through innovation and acquisition) there is always plenty of opportunity.

    Advice to Management

    Nurture new starters, especially those with less industry experience. I’ve seen some exceptional salespeople struggle in the first 6+ months while they adjust. Everyone can get so busy so quickly, it would be great to have some structure around certain check-ins (outside of the Trailguide and regular manager 1:1’s). All the resources are currently there, if you know where to look, however a lot of people can get lost in the noise.


  7. "Technical Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Life balance and great values

    Cons

    none since I started 6 months ago

  8. "Join the Ohana!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time

    Pros

    Great culture, benefits and offers 50+ days paid to volunteer

    Cons

    if you don't like change it is the wrong company, Salesforce is a fast moving business and you need to be able to keep up!


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Melbourne
    Current Employee - Senior Account Executive in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than a year)

    Pros

    - Purpose driven business driven to make the world a better place
    - High growth and opportunity business

    Cons

    - High pressure environment. Can be very demanding at times


  10. "Great and Innovative Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Solutions Engineer in Sydney
    Former Employee - Lead Solutions Engineer in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Salesforce full-time (More than 3 years)

    Pros

    Great benefits, 1/1/1 model with time off for volunteering, infinite chances to learn. My Senior Management was open minded, confident, and would always listen!

    Cons

    Easy to get lost in such a fast moving company, have to pick your area and dive in!


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