Shell Energy Retail is now part of Octopus Energy. Shell Energy Retail Limited in the UK is wholly owned and fully operated by Octopus Energy Limited. As of 1 December 2023, Shell Energy Retail Limited is no longer a part of the Shell Group of Companies.
I applied online. I interviewed at Shell Energy Retail (Coventry, England) in May 2017
Interview
Very well managed and covers all areas. Is great to distinguish the kind of employee's they are looking for and to determine what their focus is. It begins with a maths and literacy test along with a group exercise and then role play and competency based questions.
Interview questions [1]
Question 1
Give me and example of how you helped a collegue to complete a challenging task.
I applied online. The process took 3 days. I interviewed at Shell Energy Retail (Coventry, England) in Jan 2020
Interview
I applied online, followed by a phone interview, then an assessment, this was very relaxed. If you're successful you're then offered a job. The whole process flew by
Interview questions [1]
Question 1
How would you handle. an angry customer on the phone?