Shell Energy Retail Reviews | Glassdoor.com.au

Shell Energy Retail Reviews

Updated 18 Sep 2019

To filter reviews, or .

Found 198 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
84%
Recommend to a Friend
96%
Approve of CEO
Shell Energy Retail CEO Colin Crooks
Colin Crooks
54 Ratings
Pros
Cons
  • "A pension contribution of 1% is not acceptable for a company of this size(in 18 reviews)

  • "You don't get sick pay for the first few days which is a shame(in 15 reviews)

More Pros and Cons
  1. "Supportive and flexible employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Resource Partner in Coventry, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Shell Energy Retail full-time for less than a year

    Pros

    Flexibility Management value staff and empower individuals Ability to work on a variety of projects Realistic targets Ambitious growing organisation Ample support

    Cons

    Salary Package could be improved

    Advice to Management

    Continue to support staff within the organisation and the business will thrive

    Shell Energy Retail2019-09-18
  2. "Happy & Proud to be here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Online Marketing 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Shell Energy Retail full-time for less than a year

    Pros

    Great community atmosphere, exiting tasks, good social benefits

    Cons

    Cannot find any so far

    Shell Energy Retail2019-09-09
  3. "Induction time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Customer First Advisor in Kraków
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Shell Energy Retail full-time for less than a year

    Pros

    As August was my very first month in this company, I am pretty happy about my induction time and that everything has been well scheduled.

    Cons

    What could be change is that I am missing some individual approach, however I understand that it;s hard time for company as it is constantly growing.

    Shell Energy Retail2019-09-06
  4. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Lead in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shell Energy Retail full-time for more than 5 years

    Pros

    Fair, cares for you, good perks, theres a lot of development

    Cons

    Theres not a lot really

    Shell Energy Retail2019-08-29
  5. "Love It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Management in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shell Energy Retail full-time for more than a year

    Pros

    Flexibility, Progression opportunities , Understanding managers that seem to really care,, Supportive all round.

    Cons

    Non that I could think of really.

    Advice to Management

    Keep up the good work. More opportunities for part time staff please. Open an office in Wolverhampton

    Shell Energy Retail2019-08-23

    Shell Energy Retail Response

    August 29, 2019Head of Talent

    Thanks for your great review. I'm pleased to hear you mention our supportive environment as that is a mindset we encourage throughout the company. That day to day support is key to enabling us to deliver our ambitions and shape the future of the business. I’m glad you feel you have ...

    Show More
  6. "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Broadband Support Advisor in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shell Energy Retail full-time for more than a year

    Pros

    Great support and training offered Fast progression within the company

    Cons

    No sick pay and longer working hours

    Shell Energy Retail2019-08-22

    Shell Energy Retail Response

    August 29, 2019Head of Talent

    Many thanks for your review. I'm delighted to hear your compliments on the training you’ve received and that you feel you have every opportunity to grow and develop with us and progress through the Company. Our working hours are comparable to elsewhere in the industry and, where ...

    Show More
  7. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pricing Analyst in Warwick, West Midlands, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shell Energy Retail full-time for more than 5 years

    Pros

    Interesting work, lots to do, nice people

    Cons

    Communication, not always a cohesive strategy, cramped office

    Shell Energy Retail2019-08-27

    Shell Energy Retail Response

    August 29, 2019Head of Talent

    Thank you for your review. I’m glad you enjoyed your time with us. Since our rebrand earlier in the year we have been going through a period of transformation which we believe is a positive move for us and for our customers. It means that we now have a much clearer strategy and direction ...

    Show More
  8. "Great"

    StarStarStarStarStar
    Former Employee - People Operations 

    I worked at Shell Energy Retail part-time

    Pros

    Amazing a great place to work overall

    Cons

    None I love working here

    Shell Energy Retail2019-08-27

    Shell Energy Retail Response

    August 29, 2019Head of Talent

    Thanks for taking the time to post a review. I am glad you’ve enjoyed your time with us and found it such a positive experience. Good luck for the future, Ellen.

  9. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service 
    Recommends
    Positive Outlook

    I have been working at Shell Energy Retail full-time for more than 3 years

    Pros

    - relaxed atmosphere within the office - Good progression scheme - flexible

    Cons

    - relaying information around the business can be slow

    Shell Energy Retail2019-08-22

    Shell Energy Retail Response

    August 29, 2019Head of Talent

    Thanks for taking the time to post a review. It’s great that you feel the working environment is so positive and that you are being given the opportunity to grow and develop with us. I’m sorry you feel news is sometimes a bit slow to make it round the business. I would encourage ...

    Show More
  10. "Very good atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retention Agent in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shell Energy Retail full-time for more than a year

    Pros

    - good pay - good work moral - equal workforce - feels valued as an employee

    Cons

    - set work hours - canteen food can be improved

    Shell Energy Retail2019-07-17

    Shell Energy Retail Response

    August 14, 2019Head of Talent

    Thank you for your great review. I’m pleased that, despite the period of change we are going through, you feel valued as an employee and that morale is high. We continually review our pay and benefits to ensure our colleagues feel rewarded and appreciated for their roles in our success. ...

    Show More
Found 198 reviews