You apply online, someone then rings you from their head office in Golborne, you are booked in to attend an assessment centre where a one to one interview takes place at the end of it and I believe there is another one with the store manager of the store you want to work in if you make it to the next stage. I personally found the assessment to be pretty average with the same old 'oh we are different from other companies because of our values etc' nonsense at the beginning made by a member of the head office team who clearly got their promotion for reasons other than intellect. There were a few members of senior management along with store managers present and you had to do some silly cringe worthy tasks throughout with the final once being you selling an item given to you by the person heading the event. After that was over we were driven in manager's and some of the interviewee's cars to the nearest local store where we were shown around the store by one of the big guns from head office or so I believe. He told us how they are different to their competitors and the rest and we had a little chance to speak with staff at that store who did their best to pretend that they enjoyed their roles even though it clearly wasn't the case judging some of their reactions after. We were then told to sit on a sofa of our choice and wait before we were then called over by different store managers and had a one to one interview which consisted of the same old competency based questions that you usually get. I am not so annoyed that I didn't pass the interview than I am about how incompetent the recruitment team along with the person heading it are, they clearly don't want to engage with you properly over feedback and some of the reasons for you not getting the job by store managers are just plain pathetic. I feel its a company where if your face doesn't fit then you are out of the door fast, I visited a store in another part of the country and found that as it was almost empty during the middle of a weekday (as is the case with most retailers out there especially in retail parks) the sales assistants were desperate to get my details and then whispering amongst themselves when they thought me and my friend weren't listening and comparing notes with the odd dirty look even thrown in and an assistant managers that didn't seem too pleased that me and the other customer their weren't interested. I can see how people leave negative reviews about this company on here and how the occasional response from the person heading recruitment is just given so it looks like they are actually listening when they are just keeping up appearances. Luckily I got work a little while after this and am glad I didn't get a job working for this lot.

Sofology got in touch to say I had secured an interview which was great and I was asked to select an interview time. I received an email confirming my interview time and date and was looking forward to preparing for the day. A few days later I received an email to say my interview had been cancelled with no explanation. 10 minutes later I received another email saying they'd like to invite me to an assessment centre on the same day but 2 hours earlier than the original time. Having already made arrangements to assist a family member to a hospital appointment that day after confirming my original interview a few days earlier, I now won't be able to attend the interview. I'm disappointed with the lack of organisation but think maybe it was a blessing in disguise.