I applied online. The process took 1 day. I interviewed at Southwest Airlines (Atlanta, GA) in May 2016
Interview
After going back and forth by email. I got another call about an interview on a Monday afternoon at 1:00 p.m. Nerves everywhere hoping that I get that call. The interview by phone went well. I assumed I answered the questions with correct answers. She was very nice and humble. The interview wasn't long. I was later told that I would be getting a call for a face to face interview here in Atlanta Ga. Never got it but I won't stop!!
Interview questions [1]
Question 1
How would you describe your situation of dealing with an irate customer?
I applied online. The process took 4 weeks. I interviewed at Southwest Airlines (Birmingham, AL) in Feb 2026
Interview
The interview process took about a month and was very organized in communication. I had to complete a self interview and Zoom interview. The zoom interview was with two people and I was able to choose a time that worked best for me.
I applied online. The process took 2 weeks. I interviewed at Southwest Airlines (Dallas, TX) in Nov 2025
Interview
They sent a text and an email stating that they would like to schedule a phone interview with me and offered some available slots. The recruiter called 10 minutes late into our 30 minute slot and seemed rushed and distracted.
Interview questions [1]
Question 1
How did I handle juggling multiple task at one time?
I interviewed once with the recruiter and then with a local representative. The interview questions were your typical STAR type questions. The interview was informative and conversational. They went over the important parts of the position and what a day would look like if hired.
Interview questions [1]
Question 1
Tell us about a time you had to deal with a difficult customer.