I applied online. The process took 2 weeks. I interviewed at Southwest Airlines (Albany, NY) in July 2014
Interview
Process started with a phone call from recruiter with invitation the very next day with an panel consisting of the operations supervisor, station manager and the recruiter. Interview went well, the panel were very professional and you can feel the enthusiasm that they had working for Southwest. There were no real difficult or unexpected questions during the interview. After the interview the recruiter informed me that if I received a phone call the position would be offered and if I received an email no offer. I asked the recruiter for interview feedback.
The initial interview was virtual. It didn’t last past 30 minutes, the interviewer was very descriptive on what the position responsibilities are and the requirements to meet goals set and after my questions the interviewer ended the virtual interview and from there I received an offer
I applied online. The process took 2 months. I interviewed at Southwest Airlines (Phoenix, AZ) in July 2022
Interview
Had a phone interview. Was invited to a in person interview. Recruiter was nice and encouraging. Station employee (not managment) that was also interviewing was cold and gave the impression that I could not do the job due to weight & age.
Interview questions [1]
Question 1
Give me an example of when you had to do multiple things at once within a short period of time and how did you prioritize it?
I applied online. The process took 2 weeks. I interviewed at Southwest Airlines (Las Vegas, NV) in July 2022
Interview
There is a total of 3 interviews. 1 phone screening, 1 more phone interview and one final virtual interview. I decided not to go for the final interview but the first two rounds were great. They use the STAR method and make you feel comfortable.
Interview questions [1]
Question 1
Name a time when you delivered excellent customer service?