I applied online. The process took 2 months. I interviewed at Southwest Airlines in Mar 2018
Interview
Easy and comfortable . The overall process was two months long but it was well worth the wait. Let your personality shine since they can teach anyone how to do a job, they care more about the individual
The interview process was effective and quick. I was able to ask questions and find out more information, my first interview was by phone and then they followed up with a group Microsoft office call with two managers and hr
It was fairly easy they asked STAR method related questions. Know about the history of SWA and showcase your customer service skills. Just prepare as much as you can it will be great