I applied online. I interviewed at Starbucks (Malibu, CA) in July 2025
Interview
Very generic customer service interview but you have to slurp coffee and describe it and it's awkward. Must at least pretend to have some interest in coffee as they really are looking for that.
Interview questions [1]
Question 1
What was a customer service interaction that sticks with you and why? How did it make you feel?
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Neutral experience
Average interview
Application
I interviewed at Starbucks (London, England)
Interview
After applying online they invited me for an online interview that was a group interview then the next stage would have been a one to one digital interview over zoom.
Interview questions [1]
Question 1
What's a difficult customer interaction you've had?
The interview was short and straight forward. They ask about availability and previous employment. No complicated questions. The interviews take place in the cafe of one of the starbucks stores.
Interview questions [1]
Question 1
They asked how I would handle fast paced environments
very easy and straightforward, they did a coffee tasting and was asked to describe the coffee taste. They focus on customer service, and knowing starbucks slang and the company goals is always a plus
Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks!
